Articles - Health / Safety / Risk Mgmt

As individuals we all strive for perfection to some degree. Our organizations are no different. The goal of many organizations is to be the best at what they do. The problem is that we are so set in our ways that there obstacles presented to us that stop this effort in its tracks.

In the title to this post we discussed hidden wastes., These wastes which are in every process that your organization undertakes are there for one reason and one reason only. You have never looked for them.

Let me begin with a brief scenario to which I would ask you think very carefully on your answer. I am not concerned whether it is on a monthly , quarterly or annual basis, however your financial people have just handed you the financial reports on how your department is performing. Here is my challenge to you:

What do you do with the reports?

Many people to whom we have posed the question to respond by we check the numbers.What are you checking the numbers for? Do you look at the numbers to see if they are calculated correctly? or Do you look at the numbers to see where they came from? Your response tells us whether you are part of the problem or part of the solution.

We would suggest that instead of just checking the numbers to make sure the numbers are correct, approach the process with the utilization of a series of why questions. The purpose is to identify why we do things the way we do. Typically when you ask the question why the response is usually because that is the way we have always done it. So ask why again. This time the answer will change to because John Smith many years ago decided that this was the way we should do something. So why again.

The third why usually leads to a response like they heard it at a seminar or the owner of the company suggesting it. The course usually extends out to five whys which will at the end lead you to the real reason why you do something. It is the first step in uncovering wastes within your organization.

Our goal in doing this is to run our human resources processes faster (leaner), cheaper ( at less cost) and better (with less errors). We achieve this by introducing the six-sigma methodology to your transactional services. Our goal is to continuously improve the transactional services and process quality, getting the services to the customer faster, and reducing costs while improving the price to the customer.

The question is who are our customers? In order to achieve this process improvement our customers include both internal ( hiring managers, upper management, stakeholders) and external (recruiters, sourcing professionals ,social media).

Part 2 of this post will look at the nine types of waste or muda and some examples of how they can affect your organization.

See also

In Plain Sight: Hidden Wastes which affect the viability of your HR organization Part 2

In Plain Sight: Hidden Wastes which affect the viability of your HR organization Part 3

In Plain Sight: Hidden Wastes that Affect the Viability of Your HR Organization Part 4

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Biography

Daniel T. Bloom is the founder and Managing Partner of Daniel Bloom & Associates, Inc. Founded in 1980, DBAI is a Largo, Florida based human Capital consulting firm. Serving corporate clients nationwide, we have assisted organizations from small real estate firms to members of the Fortune 1000 with various human capital related issues.

DBAI services three niche markets with services to assist organizations to maximize the human capital assets of the organization.

The first niche is comprised of those organizations with fewer than 100 employees who either do not have or never had a human resources department and now find them selves in need of expert counsel on human capital issues. We in essence become their HR department but on a retained basis where they can call us as the need arises.

The second niche market are those corporations with a small HR staff who have an urgent need for specialized human capital services and we can provide the expertise to complete the application of these services on a timely and cost effective basis.

The third niche is strategic human capital project completion for the large corporations on a divisional basis.

The service package of DBAI includes, but is not limited to, the areas of talent management, training, vendor management, policy design, relocation management, process improvement and EEO.

A resident of Florida since 1980, Mr. Bloom was an executive recruiter with several contingency recruiting firms in the metropolitan New York market, a member of the internal HR staff of the ECI Division of E-Systems (Now Raytheon), a licensed real estate broker providing relocation services to corporate clients, an educator and since 1980 a Human Resource Consultant. He is a national member of the Society for Human Resource Management, Worldwide ERC (the corporate relocation trade association), and the American Society for Quality. In addition he is a member in the Tampa Bay area of American Society for Training and Development, Tampa Bay Metro Business Leadership Network and the Tampa Bay Executive Forum. In addition he serves on the Expert Panel for the Round Table Group in the area of human resource issues.

Mr. Bloom received a Bachelor’s of Arts degree from Parsons College majoring in Education and Certification in Six Sigma from St Petersburg College. He holds certification as a Senior Professional in Human Resources from the Human Resource Certification Institute, a Senior Certified Relocation Professional from Worldwide ERC and a Six Sigma Black Belt from St Petersburg College.

Contact Danial via  Web: http://www.dbaiconsulting.com
LinkedIn: http://www.twitter.com/dbainc
Twitter: http://www.facebook.com/dbainc

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