6 Steps for Avoiding Groupthink on Your Team
Groupthink is one of the nefarious decision-making missteps of teams, and a trap that many smart people and groups have fallen victim to throughout history.
From the classic example cited in nearly every discussion on decision-making, the Kennedy administration’s Bay of Pigs fiasco, to Ford’s launch of the Edsel, to Neviille Chamberlin’s inner circle that believed peace with Hitler was at hand, Groupthink has earned a prominent place in our culture.
And while you might not be planning an invasion or negotiation with evil dictators or planning on launching an ugly automobile, chances are that Groupthink has show up from time to time in your professional world.
Groupthink at Work in the Workplace:
The essence of this decision-making trap is the irrational pursuit of consensus above all other priorities. Along the way, those that study group dynamics have identified a number of technical characteristics of Groupthink, including:suppression of reality testing, censorship of doubts, ignoring outside information, overconfidence and an emerging attitude of invulnerability. While some of these terms have a distinct technical ring to them, they are descriptive enough to suggest a closed, insular and out-of-touch with reality team culture.
Written by by Art Petty
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