Every once in a while, even great communicators need to assess their communication practices. In today’s legal minefield, the last thing any professional wants to do is compromise business ethics, jeopardize confidentiality, or create a legal challenge based on poor business communication. Let’s begin with a scenario to set the stage:
Handling Problem Employees
Several managers have relayed stories to us about their employees’ lack of commitment and support for teamwork. Sometimes the employees are relatively new to the organization. More often than not, the employees they are describing have been with the organization or the department for a long time. Either way, when employees do not display behaviors that promote teamwork, there is a problem and the manager needs to address the issue.
Have you ever been in the middle of a conversation and found yourself distracted by the number of times a person says, “umm” or “do you know what I mean?” It starts out somewhat funny, but quickly becomes an annoyance.
The critical position for which you are recruiting has been open longer than anyone likes. The issues and challenges that the hired candidate will manage are an increasing burden on the already short staff. No one wants to say so but people are muttering that this person must not exist.