Below is my ‘take’ on guarantees and some of the verbiage I recommend. Use it as you deem necessary:
Although I have no huge problem with 30 day replacement guarantees and even 90 day prorated replacement guarantees, I would recommend that you make one major point with your Hiring Managers. And here it is:
One way or another, we all have customers. We may be supporting co-workers and managers or we serve external consumers or business partners. How we approach our work may make a huge difference in our effectiveness and the perceived value of what we actually deliver. All in all, the only control we have over doing what can seem like a thankless job is changing our outlook on why we are doing it.
If you are unhappy in your current situation, the following steps may help lead you to a new understanding of your role or to a new way of thinking.
I’ve learned to be wary of claims companies make. I have developed a keen ability to spot certain patterns. As the years turn into decades, I’ve had the good fortune to confirm, validate, and verify that my hunches and assumptions were accurate.
What exactly is stilting of a conversation? What exactly prevents freedom of speech? Is it comments from individuals who express opposing views and beliefs? Or is it where individuals criticize others because they have an opposing view? Or is it where others harass others because of opposing views? Or, is it where individuals Chastise and label others because of those opposing views?